Frequently Asked Questions

All the most common questions we get asked about Payment Page, payment gateways, WordPress, and more.

Payment Page is a WordPress payment plugin that helps you accept payments on your WordPress website.

To get started with Payment Page, you need:

It’ll only take a few minutes to get started with Payment Page. Simply follow these steps:

Not necessarily. While Payment Page is primarily a WordPress payment plugin, we also offer hosted payment pages where you can redirect your customers for payment.

Payment Page is a versatile WordPress payment plugin that helps businesses accept payments. Freelancers, online stores, SaaS companies, and consultants — anyone can use Payment Page to  accept payments online.

No, you don’t need to write a single line of code. To set up Payment Page, just select a template and customize it using the Elementor drag-and-drop page builder

No, you don’t need to be a registered business. Individuals or businesses can accept payments through their WordPress website using Payment Page.

Payment Gateway & Payment Method Questions

A payment gateway is a service that acts as an intermediary for transactions between a buyer and seller. It helps your customers pay online using their credit and debit cards, bank transfers, or wallets.

A payment gateway plugin acts as an interface between your WordPress website and preferred payment gateway. It collects the user’s payment details and passes it to the payment gateway for processing.

As of now, Payment Page supports PayPal and Stripe payment gateways. We’re planning to add more in the future.

No, your customers don’t need a Stripe or PayPal account to make payments. They can simply use the payment form on your website to pay using credit/debit cards or wallets.

Payment Page is powered by Stripe and PayPal and supports the following payment options:

Yes, your customers can pay through bank transfers. Payment Page offers Plaid + Stripe integration to enable ACH debit.

No, you don’t. But you’ll have to choose a payment gateway like Stripe or PayPal while setting up Payment Page.

You can try out Payment Page in test mode. Once you’re happy with the settings, it’s easy to switch to live mode to accept Stripe or PayPal payments.

Payment Page supports payments from across the globe and supports payments in 135+ currencies.

Payment Page Features Questions

You can start with a Payment Page template and customize it. You can then add payment form fields, create complex pricing plans, and change the look and feel of your payment page.

You need the Elementor page builder to customize our payment form templates. It’s free and easy to use.

Yes, Payment Page supports diverse pricing plans such as monthly, quarterly, or annual subscriptions.

Yes, you’ll be able to accept one-time credit card or online wallet payments or donations. You can also accept custom payment amounts.

When a customer completes their payment, the payment gateway will start the process of collecting money from your customer’s bank (issuer). You’ll get the money transferred into your account based on your payment gateway settings.

Yes, you can define the action after a customer finishes their purchase. You can show them a message, send an email, or redirect them to another page. your account based on your payment gateway settings.

Security

Payment Page supports reputable and secure payment gateways like Stripe and PayPal. Payment Page is a Stripe verified partner, vetted for security and quality of service.

No, we’ll never share your payment gateway account details or your customers’ information with any third party.

Pricing Related Questions

We have versatile pricing plans to accommodate a wide range of requirements. Check out our freemium, personal, pro, and premium plans to choose one that suits you.

Payment Page has a 30-day cash back policy if you aren’t satisfied.

Support Questions

We have an excellent support team who will help resolve your technical and non-technical questions.

We have created extensive documentation to walk you through the installation and setup process. We also have video tutorials to get you started with Payment Page.

Yes, Payment Page has a Facebook group for our customers to come together and exchange ideas.

Yes, and we’re excited to hear from you! Please share your feature requests and vote for new features.